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  2. Provider Resource Center
  3. Provider Manual and Newsletters
  • Provider Resource Center
    • Join Our Network
    • Contracting FAQ
    • Accessibility to Care Standards Open
      • CAP Form
    • Clinical Practice Guidelines
    • Medicare D-SNP Model of Care
    • Provider Manual and Newsletters Close
      • Forms and Reference Material
      • EPSDT Program
      • Critical Incidents
      • Transition and Continuity of Care
      • Culturally Competent Care
      • Training and Education
    • Practitioner Excellence Program
    • Provider Portal and Prior Authorizations
    • Prior Authorization Code Lookup

Provider Manual and Newsletters

Provider Manual

For questions about contracting with Highmark Health Options, connect with Provider Contracting at 304-424-0365 or HHOWVContracting@highmark.com. For other questions, call Provider Services at 1-833-957-0020, Monday–Friday, 8 a.m.–5 p.m., or contact your Provider Account Liaison.

Provider Manuals for Medicaid and Medicare D-SNP
picture_as_pdfHighmark Health Options Medicaid Provider Manual
picture_as_pdfHighmark Health Options Duals Medicare D-SNP Provider Manual
Provider Newsletters
picture_as_pdfQ4 2025 Provider Newsletter
picture_as_pdfQ3 2025 Provider Newsletter
picture_as_pdfQ2 2025 Provider Newsletter
picture_as_pdfQ1 2025 Provider Newsletter
picture_as_pdfQ4 2024 Provider Newsletter
picture_as_pdfQ3 2024 Provider Newsletter
picture_as_pdfQ2 2024 Provider Newsletter
Highmark Health Options

614 Market St., Parkersburg, WV 26101

Highmark Health Options West Virginia Inc. d/b/a Highmark Health Options is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health Options West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health Options Duals is offered by Highmark Blue Cross Blue Shield. Highmark Health Options Duals offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.

All references to “Highmark” on this website are references to the Highmark company that is providing the member's health benefits or health benefit administration and/or to one or more of its affiliated Blue companies.

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