Contact Us

Call Provider Services at Highmark Health Options Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Talk to your Provider Account Liaison or refer to the current Provider Manual.

By Phone

1-833-957-0020

By Mail

Highmark Health Options WV
614 Market St.
Parkersburg, WV 26101

Administrative Claims Reviews (Provider Disputes)

Highmark Health Options WV
Attn: Claims Department
P.O. Box 1749
Parkersburg, WV 26102

Clinical Provider Appeals

Highmark Health Options WV
Attn: Clinical Provider Appeals
P.O. Box 1709
Parkersburg, WV 26102

Claims

Highmark Health Options WV
Attention: Claims Processing
P.O. Box 211349
Eagan, MN 55121