Contact Highmark Health Options

Have a question or want more information about Highmark Health Options? Use the contact information below to get in touch.

For Members

Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–5 p.m. If you have a question about your coverage or how to enroll, check your Member Handbook.

By Phone
1-833-957-0020
TTY: 711
By Secure Form
Send a Message
By Mail

Highmark Health Options WV
614 Market St.
Parkersburg, WV 26101

For Providers

Call Provider Services at Highmark Health Options Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Talk to your Provider Account Liaison or refer to the current Provider Manual.

By Phone
1-833-957-0020
By Secure Form
Send a Message
By Mail

Highmark Health Options WV
614 Market St.
Parkersburg, WV 26101

Claims Inquiries and Administrative Reviews (Provider Disputes)

Highmark Health Options
Claims Review
P.O. Box 890402
Camp Hill, PA 17089-0402

Appeals and Grievances

Highmark Health Options WV
Attn: Appeals and Grievances
614 Market St.
Parkersburg, WV 26101